Frequently Asked Questions about SoundEar products and noise in general

We also have product specific FAQ pages here:

Questions about SoundEar 3

Questions about Noise Guide

General questions about SoundEar products

Where do I place my SoundEar device?

The optimal placement of the SoundEar is:

  • at a visible spot on the wall
  • at 1,8 meters above ground
  • at the opposite side of the room from the door
  • not in a corner
  • not close to any absorbent materials
  • not close to noisy instruments

What is the recommended area for a SoundEar microphone to cover?

30-40 square meters

Can SoundEar products be used outside?

Yes, SoundEar II and SoundEar 3 products are IP42 certified, meaning that they are dust- and waterproof. They should however be under cover.

For an outdoor noise measurement system, take a look at our new SoundEar3-320X

Are SoundEar systems wireless?

Yes, SoundEar 3 products can be purchased with either a wireless radio signal or with WiFi. Contact your local SoundEar Distributor to learn more.

What is the warranty for SoundEar products?

There is a two year warranty on all SoundEar products.

What are the features of different SoundEar products?

For an overview of features for all SoundEar devices, download the product matrix here.

How big is the internal memory on your devices? And on your USB drives?

The internal memory of a SoundEar device is 16 MB.

The SoundEar USB drives have a memory of 8 GB.

Why does my SoundLog/SoundEar Pro not work? It asks for administrator rights?

If you do not have administrator rights to your PC, please follow these instructions to get the software up and running:

  1. Download the zip file ‘‘ It contains the required configuration files.
  2. Extract the files
  3. Copy the files into the folder ‘AppData’ as shown in this image:

When the files have been copied, the SoundEarPro/SoundLog software should start properly.

How do I update the driver for the SoundLog for my SoundEar II device?

Posted Sep.14th 2017:

After the new update from Windows you need to update the driver software in order to have a connection between the SoundLog and the SoundEar PRO software.

The driver is called CP210x Windows Drivers with Serial Enumeration

Download the updated driver here


Questions about noise in general

How do I know what noise levels are acceptable in my particular setting?

We have created a guide, that gives examples of different situations and their typical noise ranges, which may help you figure out where your noise levels should be.

You can download the noise level guide here.

What can I do to reduce noise levels?

For tips and case stories about noise and noise reduction, visit the SoundEar blog.

What do abbreviations like LAeq, LAS max and dbA mean?

dbA is the normal weighted frequency for noise recording.

dbC is the higher tone noises, which are typically filtered out by the human ear.

LCpeak is the highest C weighted value measured within the period.

LAF max is the highest A weighted value measured within a second. Fast measurement.

LAS max is the highest A weighted value measured within a second. Slow measurement.

LAeq, 1s is the average noise level measured over 1 second. Slow measurement

For an overview of noise related terms and their definitions, see the acoustic glossary.